Points in Circulation
lifetime
0
+24,800awarded in June
Engagement Rate
this month
+4 ptsvs. May · 50 of 64 earning
Active
0
of 8 enrolled
Redemptions
0
+19%vs. May
Awarded This Month
0
Points Awarded & Redemptions
Monthly totals with redemption trend
Tier Distribution
8 enrolled caregivers
Top Caregivers
Ranked by lifetime points
Goal Triggers This Month
Times each goal was earned
16 of 24 active
Active Goals
live
16 of 24 earn triggers enabled
Top Payout
1,000
1-Year Anniversary
EVV-verified
10
goals tied to visit data
Goal Categories
Attendance · 5
Scheduling · 3
Quality · 3
Training · 4
Growth · 3
Tenure · 4
Frequency: "Every N" awards points in batches. Example: every 5 on-time clock-ins earns 100 pts total. Set to 1 to award on every event.
Caregivers advance automatically when cumulative lifetime points cross each threshold
Tier thresholds use cumulative lifetime points. Demotion is disabled: once a tier is earned it is kept permanently.
Overridden This Month
+450
points across 3 awards
Total Overrides
27
all-time, fully audited
Audit Coverage
100%
every change logged
Select Caregivers
0 selected
Award Points
All manual awards are audit-logged
Quick Amount
Reason *
Link to Goal (optional)
Admin Note (audit trail)
Override Audit Log
Most recent first
Inventory Value
on hand
0
retail value across 10 reward types
Catalog
10
reward types
Low Stock
3
need restock
All-time Redeemed
0
items fulfilled since launch
Redemptions
+19%
0
fulfilled in June 2026
Fulfillment Rate
on time
39 of 44 fulfilled within SLA
Points Redeemed
0
spent this month
Avg. per Redemption
0
points on average
Redemptions by Reward
All time
Weekly Trend
June 2026
Redemption Log
8 most recent
| Date | Caregiver | Tier | Reward | Points | Status |
|---|
Engagement
monthly
50 of 64 caregivers earning
Inventory Health
catalog
7 of 10 rewards well-stocked
Monthly Active
+5
0
caregivers this month
Avg. Balance
0
points per caregiver
Engagement Deep-Dive
Why the 78% are engaged, and what's blocking the other 22%
78% · 50 caregivers
Why they're engaged
22% · 14 caregivers
Why they're not
Action Required
DoorDash and Extra PTO Day are high-demand but nearly out of stock. Replenish now to avoid failed redemptions.
Optimize Catalog
Continuing Education Credit and Gas Card show low demand. Consider removing or promoting them.
Trending Up
Amazon, Visa and Starbucks are your top three. Consider adding variety in similar gift card categories.
Reward Popularity
Redemption count, all time
Engagement Trend
Active caregivers
Inventory Health Score
Goal Category Engagement
Share of activity by goal type
Goal Category Breakdown
The numbers behind the shape above
| Category | Engagement | Active Caregivers | Points Issued (Jun) | vs. May |
|---|
Caregivers At Risk
+3
0
flagged in the last 7 days · of 64 active
Predicted 90-Day Retention
model
+7 ptsvs. peer benchmark 74%
Turnover Cost at Risk
0
est. replacement cost, flagged CGs
Saves This Quarter
+2
0
at-risk caregivers retained after action
Model validation: in a retrospective backtest on 3 years of CareSmartz360 exit data, the flight-risk model flagged 68% of caregiver departures at least 60 days in advance. Illustrative figure — pending live backtest on your agency's data.
Retention vs. Peer Agencies
90-day retention · agencies your size & region
AI Retention Manager
Actions taken & outcomes